Why integrate Voicebacks with Zendesk Chat?

Connect Voicebacks with Zendesk Chat, pull in all customer conversations with customer service agents, and find relevant feedback.

Features

  • Easy one click integration.
  • All conversations enriched with Voicebacks’s taxonomy with granularity and high accuracy.
  • Works with 70+ languages.
  • Analyze and visualize by agent tags and user properties.
  • Join with product analytics data to understand feedback shared by a user cohort.
  • Easy redirect to Zendesk.
  • 100% complete data.
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